Privacy Policy
Effective Date: July 25, 2026
Pepper Garden Resorts ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay at our resort.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Residential Address
- Government-issued ID details (where required by law)
- Booking and reservation details
Payment Information
- Payment details required to process your reservation.
- Online payments are processed through secure third-party payment providers. We do not store your complete debit card or credit card information on our servers.
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating system
- Website usage statistics
- Cookies and similar technologies
2. How We Use Your Information
Your information may be used to:
- Confirm and manage reservations
- Process payments
- Provide customer support
- Send booking confirmations and service updates
- Respond to your inquiries
- Improve our website and services
- Comply with legal and regulatory requirements
- Prevent fraud and unauthorized activities
3. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only:
- With trusted payment service providers
- With government authorities when required by applicable law
- With service providers assisting in website operation or reservation management
- To protect our legal rights or comply with legal obligations
5. Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain business records
- Meet legal, tax, accounting, or regulatory obligations
- Resolve disputes and enforce our agreements
7. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of personal information where legally permissible
- Withdraw consent where processing is based on consent
Certain information may need to be retained where required by law.
8. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services such as payment gateways or maps.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their privacy policies before providing personal information.
9. Children's Privacy
Our website is not intended for children under the age of 18 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information directly from children.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
The updated version will be posted on this page with the revised Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Pepper Garden Resorts
π 36/A, Melaparavu Road
Bodinayakanur β 625513
Theni District, Tamil Nadu, India
π +91 73053 46101
π +91 74184 56101
π www.peppergardenresorts.com
βοΈ peppergardenresorts@gmail.com
By using the Pepper Garden Resorts website or our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
